Privacy Policy

The data controller is Upthere Srl, P.IVA 02510830975, Via Vincenzo Nardi 101, 51100 Pistoia (PT), Italy. For any request regarding your personal data you can write to info@dbpassport.it.

We only process the data you voluntarily provide through the contact form in the FAQ section: your email address and the message you send us. We also process standard technical data (such as your IP address and browser information) that is automatically generated when you visit the site.

Data submitted through the form is used solely to respond to your request and to provide the information you ask for. The legal basis is the performance of pre-contractual measures taken at your request and our legitimate interest in answering enquiries (Art. 6(1)(b) and (f) GDPR).

Requests submitted through the form are handled by our ticketing and communication provider, which processes the data on our behalf as a data processor under a dedicated agreement. Data is not sold or shared for marketing purposes.

Personal data is retained only for the time necessary to handle your request and to comply with applicable legal obligations, after which it is deleted or anonymised.

You have the right to access, rectify, erase, restrict or object to the processing of your personal data, as well as the right to data portability and to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali). To exercise your rights, contact info@dbpassport.it.

This website uses only technical cookies strictly necessary for its operation and does not use profiling cookies. Third-party fonts are loaded to render the interface.